Exchange & Return Policy

Refund Policy

No Returns Policy:
Once an order is successfully placed and payment is made, MORANI BOUTIQUE does not entertain returns. Customers are requested to place orders only if they agree to this term.

Non-Returnable Products:
Any opened product is non-returnable. Ensure you are satisfied with the product before opening the package.

Exceptions for Exchanges:
We will only accept exchanges under the following conditions:
• Products received are damaged or defective.
• The buyer informs us within 48 hours of receipt.

Exchange Process:
• Exchanges will be processed once the returned product is received and inspected by us.
• Return shipments must be sent to:

Refunds

Cancellation and Refunds:
Orders cannot be canceled or refunded once processed.

Store Credit Refunds:
Refunds will only be issued in the form of store credit under these circumstances:
• If the order is not delivered within 30 days due to MORANI BOUTIQUE's inability to ship.
• If the shipping location is unserviceable by our courier partners.

No Refund for Damaged Products:
Damaged products will only be exchanged as per our exchange policy.

Refund Exclusions:
Refunds will not be issued in the following cases:
• Incorrect or insufficient address provided by the customer.
• Non-availability of the recipient at the provided address.
• Refusal to accept the product upon delivery.
• Customer dissatisfaction after product delivery.
• Force majeure events.
• Products tampered with by the customer.

Refunds, once approved, will be processed within 7–10 business days as store credit or direct transfer.

For any inquiries, contact us at:
MORANI BOUTIQUE
C-6 Jain Watika-C, Vill. Shri Ram Ki Nagal
Jaipur, Rajasthan – 302033, India
WhatsApp: 7690948080
Email: moraniboutique@gmail.com
Business Hours: 10:00 AM to 06:00 PM

By placing an order, you agree to these terms. We reserve the right to update this policy at any time without prior notice.