Exchange Policy
At Mourani Boutique, we strive to provide high-quality products and a seamless shopping experience.
No Return Policy
We do not accept returns on any products once they have been delivered. Please review product descriptions, size details, and images carefully before placing your order.
Exchange Policy
We offer exchanges only under the following conditions:
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Exchange requests must be raised within 3–5 days of receiving the order.
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The product must be unused, unwashed, unworn, and in its original condition with all tags and packaging intact.
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Exchanges are subject to product availability.
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Customers are responsible for any exchange shipping charges unless the product received is damaged, defective, or incorrect.
Non-Exchangeable Items
The following items are not eligible for exchange:
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Products damaged due to misuse or improper handling.
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Items without original tags or packaging.
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Products purchased during clearance, sale, or special promotional events.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and your order details. Our team will review the request and provide a suitable resolution.
Contact Us
For exchange requests or assistance, please contact:
Mourani Boutique
Email: moraniboutique@gmail.com
Phone: +91 76909 48080